
CX Trends 2026 from Influencers
Between AI and security, automation and human touch, personalization at scale and authenticity… it's getting harder to separate real priorities from passing trends. What do customers actually expect in 2026?
To help you cut through the noise, we talked to experts who deal with these shifts every day. Their analysis reveals the trends that will shape customer experience in 2026.
What you'll learn:
🔎 Trends identified by top CX influencers
🔎 Key insights to adapt your strategy right now
🔎 Best practices to stay relevant as expectations evolve
Download the guide and get ready for the year ahead.