Case study: How Enedis Bretagne reduced technicians travel by 15% with Apizee Diag


ENEDIS is the manager of the public electricity distribution network on 95% of the continental French territory. ENEDIS develops, operates, modernizes the electricity network and manages the associated data.
Independent of the energy suppliers responsible for the sale and management of the electricity contract, ENEDIS carries out the connections, the troubleshooting, the meters reading and all technical interventions. To make a first estimate of work ENEDIS connection teams systematically visit the site, which involves taking into account costs and travel time.

Enedis wanted to find an easy-to-use and effective solution to reduce some of these trips.



Here is what you will find in this case study:

1. The challenge of ENEDIS Bretagne
2. The solution that helped ENEDIS Bretagne to take up the challenge
3. The results


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Apizee SaaS platform enables easy roll-out or real-time customer engagement, visual assistance, telemedicine and enterprise collaboration services. Based on WebRTC, a disrupting telecom technology that provides a friction-less web-based video experience Apizee solutions and APIs are leveraged by industry and software players such as Crédit Agricole, Caisse d'Epargne, Enedis, Safran, Orpi, Eurexo, Bluelink, Renault, Groupe Atlantic and FNAC-DARTY.

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