Case Study

Apizee x SDIS 68


The Haut-Rhin Fire and Rescue Service is in charge of prevention, protection and firefighting. 

The callers, often stressed, find it difficult to clearly describe the situation that requires them to call 18. This is why the SDIS of Haut-Rhin has set up a visual assistance solution enabling operators to understand emergency situations more quickly and to adapt the means to be used. 

What you will find in this case study:

🔎 SDIS 68's challenge
💡 The solution that helped overcome it
📊 Tangible results

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