2025 CX Influencers Report


Great customer experiences don’t happen by chance—they’re driven by leaders who push the industry forward.

While much attention is given to global brands and high-profile industry voices, many European leaders remain underappreciated despite their immense contributions. At Apizee, we believe it is time to shine a light on the individuals who are shaping the future of CX across Europe.

We’ve identified 100 leaders from tech, finance, retail, and beyond—experts redefining customer relationships, and ensuring long-term business growth.

Whether you're a CX professional, a business leader, or simply passionate about customer experience, this report is your go-to resource for discovering who to follow, learn from, and be inspired by.

Who’s making an impact in CX in 2025? Get the report to find out 📙



Download the report 👇

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