How to boost your retention and revenue?
87% of companies consider that they offer an "excellent customer experience", but only 11% of customers agree with this statement.
Discover the most relevant indicators to measure to improve your performance.
What you’ll learn:
✅ The KPIs you absolutely must track
✅ 4 indicators you should consider tracking
✅ Tips and key figures for improving your CX metrics
Want to improve your customer experience? Start by measuring the right customer service KPIs with our guide 📙
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